Legal

Privacy Policy

Effective date: 1 June 2025 ·  Last updated: 1 June 2025

This Privacy Policy explains how sba-recharge ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website. Please read it carefully.

1. Data We Collect

  • We may collect information you voluntarily provide, such as your name and email address when you contact us.
  • We automatically collect technical data including IP address, browser type, device identifiers, pages visited, and referring URLs via analytics tools.
  • We do not collect sensitive personal data such as financial information, government IDs, or health records.

2. How We Use Your Data

  • To operate and improve sba-recharge, personalise your experience, and respond to enquiries.
  • To analyse traffic patterns and understand how visitors use our site so we can enhance our mobile operator guides.
  • We rely on legitimate interests or your consent as the legal basis for processing, depending on the activity.

3. Cookies

  • We use essential cookies necessary for the site to function, and optional analytics cookies (e.g. Google Analytics) to measure performance.
  • You can manage or withdraw cookie consent at any time via your browser settings or our cookie banner.
  • For full details, please review our Cookie Policy at #/cookies.

4. Third-Party Services

  • We use trusted third-party processors including Google Analytics, hosting providers, and email service providers, each bound by data processing agreements.
  • We do not sell, rent, or trade your personal data to any third party for marketing purposes.
  • Links to external sites (e.g. mobile operator websites) are governed by those sites' own privacy policies.

5. Your Rights (GDPR & CCPA)

  • EU/EEA residents have the right to access, rectify, erase, restrict, or port their data, and to object to processing.
  • California residents have the right to know, delete, and opt out of the sale of personal information (we do not sell personal information).
  • To exercise any right, contact us at [email protected] — we will respond within 30 days.

6. Data Retention

  • We retain personal data only as long as necessary for the purposes described or as required by law.
  • Analytics data is retained for up to 26 months, after which it is automatically deleted.
  • Contact enquiry records are deleted within 12 months of resolution.

7. Security

  • We implement industry-standard technical and organisational measures including HTTPS encryption and access controls.
  • No method of transmission over the internet is 100{5bc28dac996b8bd95b6077c3cfd137f99400b5a407e883ed2c75787dc7d4da5e} secure; we cannot guarantee absolute security but commit to prompt breach notification where legally required.

8. Children's Privacy

  • sba-recharge is not directed at children under 13 (or 16 in the EU), and we do not knowingly collect data from minors.
  • If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

9. Changes to This Policy

  • We may update this Privacy Policy periodically; the revised version will be posted on this page with an updated effective date.
  • Material changes will be communicated via a notice on our homepage or by email where we hold your address.

10. Contact Us

  • For privacy-related questions or to exercise your rights, email us at [email protected].
  • You may also write to: sba-recharge, 79 Anson Road, #21-01, Singapore 079906.
  • If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.